Sizing Chart (use as guide only)


Weight
Length
Age
Size
Bootie Size
0kg - 4kg
47cm - 55cm
New Born
000
Size S
4kg - 6kg
55cm - 60cm
Up to 3 Months
000
Size S
6kg - 8kg
60cm - 70cm
Up to 6 Months
00
Size m
8kg - 10kg
70cm - 75cm
Up to 9 Months
0
Size m
10kg - 11kg
75cm - 80cm
Up to 12 months
1
Size L
12kg - 14kg
80cm - 90cm
Up to 24 months
2
Size L

Frequently Asked Questions

Q: Do you Wholesale to retailers?
A: Yes just email us at info@fawnandmilk.com for more info.

Q: What should I expect to receive in a Fawn & Milk Gift box?
A: Each gift box is unique, Simply enter the Fawn & Milk shop and browse the images relating to each product.

In general each 6 piece Girls Gift Box will contain:
Embellished Booties, Goat Milk Soap, Embellished Singlet Top, Frill Bloomers, Wooden Rattle, Embellished Head Band



Each 6 piece
Boys Gift Box will contain:
Embellished Booties, Goat Milk Soap, Embellished Singlet, Shortall Nappy Pants, Wooden Rattle, Muslin Wrap



Q: Do I need a Pay Pal Account to make a purchase?
A:  No, Simply proceed to the checkout and on the left of the screen Pay Pal will give you the option to pay via credit card.

Q: Do you take special request orders?
A:  Yes! Because our products are hand made & embellished we require 5-7 working days for a special order.
     Please email us with your request and we will do our best to accommodate you.

Q: How do you recommend I wash Fawn & Milk's embellished items?
A:  Due to the delicate nature of the clothing gentle hand washing is recommended.

Q: What If the item i order doesn’t fit?
A:
 Simply contact us within 2 weeks of purchase and send the item/items back in their original condition and we will replace the items.



Customer Service Policy
If for any reason we are unable to dispatch your order we will notify you within 2 business days.

Pricing and Payments
All prices quoted on the website are in Australian dollars and are inclusive of GST.
We accept the following payment types:

Pay Pal
Credit Cards:
All credit card payments are processed directly using PayPal , a recognised secure online payment method.

We accept Visa, Mastercard, Bankcard and American Express.

You may expect your package to arrive within 2-7 business days or up to 12 days for remote areas.

Returns, Exchange and Cancellation policy

Fawn & MIlk provides customers with high quality products and a high level of care is taken into account before items are dispatched. Depending on the items you have purchased different returns and exchange policies apply. If you are not completely satisfied with your item, you may exchange it for a store credit or a refund will be issued by original method of payment minus shipping charges within 14 days of date of delivery.
Reasons for returned items must be explained in writing by email to info@fawnandmilk.com or fax to 03 9533 1109.

When returning goods, include a copy of the original receipt, all returned merchandise must be in their original packaging unworn, altered or washed and all tags attached. Use secure packaging to ensure the goods are not damaged during transit.

We do not accept responsibility for items lost or damaged during transit. Upon receipt of the returned merchandise, Fawn & Milk reserves the right to deny credit if the merchandise does not meet the return policy requirements.

Returns or exchanges will be processed within 14 days of receipt of items.
Please note, your bank may require more time to process the transaction.

Disclaimer

Custom made items including clothing, accessories & decorator items may contain variation of colours and shades. We take time to ensure care is taken and no two pieces will ever look the same ensuring you will have a unique piece to treasure. The utmost care is taken when packaging these goods for transportation.